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SPECIALISTS OF THE FOLLOWING
Managed IT Services
Mobility & Mobile Applications
IT Disaster Recovery
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Microsoft System Center 2019
First choice Datacenter Management
To integrate with the new Windows Server 2019
Best experiences for marketplace
in a collaboration with our customers.
Customers Want Live Chat
Reasons why live chat is important for customer support
Live chat is convenient for customers
It connects customers instantly with an agent. No need to dial a number and press button after button before you even get to talk to an agent.
Businesses are always striving to find cost-effective customer service solutions. Live chat can certainly help with that.
Phone and email are mainstays of customer support and have been for many years.
“When it comes to people, customers expect the same quick response they are used to getting from electronic equipment and technology.” –Shep Hyken
Speaking from my personal experience, live chat boosts online sales.
As high as 83% of consumers need some type of support when they are making an online transaction.
That is why people prefer buying from websites with live chat. They can get queries answered quickly. Live chat support during checkout increases conversion rates.
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“DGT is passionate about creating great products through creative communications.”
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